BASIC
RECIPES

GENERAL PRACTICE

Some messages have a distinct character.
Can you recorgnize the tone in the following sentences?

Click on the button that best describes the tone, and then look for the correct answers.


  1. "Send your answer in one week."
    Demanding
    Respectful
  2. ""I have tried to be fair in my report, and I hope you find it useful."
    Arrogant
    Modest
  3. ""I just received your answer after two months. Thanks for the delay!"
    Sarcastic
    Polite
  4. "Thank you for your suggestion concerning our prices. We believe, however, that our prices are competitive."
    Condescending
    Tactful


Now, try to answer...
What's wrong with these messages or fragments?


1. "I wrote to obtain information about the software you offer, and not only did you take six weeks to answer, but it was the wrong information. In my opinion, you are very irresponsible."

2. "With reference to and in connection with the recent meeting in Palm Springs, I have been unable to contact you due to the fact that I have been in Chicago on work-related business. I should be back in the office in the neighborhood of the 16th or so. In the unforeseen and unlikely event that I should be delayed, you can contact Mr. Will Smith of my office, who will also endeavor in your behalf."

3. "We need and must receive a copy of your TBS-7 form to complete our files."




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